Shipping & Returns
FactoryCostume tries their best to ship the products at priority of orders as per Date.
Once the order is placed the order would be shipped within 24-72 hours, An email is been sent with the tracking details to track.
Orders once shipped can't be cancelled.
Return & Exchange Policy
Exchanges are applicable only in case of damaged products or delivery of incorrect size (size other than that ordered) or design. Factory Costume will be able to exchange any online sales purchased at subject to the following conditions. Products can be exchanged within 1 week from the date of delivery.
The amount would be refunded to the same account from which the payment is made within 10-15 business days.